Compliance

HIPAA Compliance

Last updated: April 1, 2026

Our Commitment to Health Data Privacy

Datable, Inc. takes the privacy and security of health data with the utmost seriousness. As a platform that collects, processes, and analyzes sensitive biometric and relational health data from Oura Ring and Apple Health, we have architected our systems and policies to align with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations.

This page describes our HIPAA posture, the technical and administrative safeguards we have implemented, our approach to Protected Health Information (PHI), and our commitments to enterprise partners and healthcare organizations that integrate Datable into their care models.

Privacy is not merely a compliance exercise at Datable. It is a core product value. Our users trust us with some of the most intimate data about their lives and bodies. That trust is the foundation of everything we build.

Understanding HIPAA and Datable's Role

HIPAA applies to covered entities (healthcare providers, health plans, and healthcare clearinghouses) and their business associates (vendors who handle PHI on their behalf). The applicability of HIPAA to Datable depends on the context in which Datable is used.

Consumer use (direct-to-consumer app): When individual consumers use the Datable app independently to track their own relational health and biometric data, HIPAA does not apply to that data. The data is governed by our Privacy Policy and the user's consent. This is consistent with how other consumer wellness apps, including Oura, Apple Health, and Fitbit, operate.

Clinical and enterprise use: When Datable is deployed as part of a clinical workflow by a covered entity such as a therapy practice, health system, or EAP program, Datable acts as a Business Associate. In this context, we execute a Business Associate Agreement (BAA) with the covered entity and apply full HIPAA-compliant data handling to all PHI processed through the integration.

If you are a healthcare organization evaluating Datable for clinical use, please contact us at [email protected] to discuss your specific requirements and to request a BAA.

Technical, Administrative, and Physical Safeguards

Datable has implemented the following safeguards in alignment with the HIPAA Security Rule:

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Technical Safeguards

  • AES-256 encryption for all data at rest
  • TLS 1.3 encryption for all data in transit
  • Role-based access controls with least-privilege principles
  • Multi-factor authentication for all internal systems
  • Automatic session timeouts and re-authentication requirements
  • Comprehensive audit logging of all data access events
  • Regular penetration testing and vulnerability assessments
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Administrative Safeguards

  • Designated Privacy Officer and Security Officer
  • Workforce training on HIPAA requirements and data handling
  • Written policies and procedures for PHI access and use
  • Business Associate Agreements (BAAs) with all vendors who access PHI
  • Incident response plan with 24-hour breach notification protocol
  • Annual risk assessments and security reviews
  • Background checks for all employees with PHI access
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Physical Safeguards

  • All infrastructure hosted on HIPAA-compliant cloud providers (AWS)
  • Physical access controls at all data center facilities
  • Workstation security policies for remote and in-office employees
  • Media disposal procedures for devices containing PHI
  • Visitor access logs and escort requirements at office facilities

Protected Health Information (PHI) Handling

When Datable processes PHI under a BAA with a covered entity, we apply the following data handling practices.

Minimum necessary standard: We collect and process only the minimum amount of PHI necessary to fulfill the specific purpose for which it was shared. We do not use PHI for product development, advertising, or any purpose not specified in the BAA.

Data retention: PHI is retained for the period specified in the BAA, and in no case longer than required by applicable law. Biometric data from Oura Ring integrations is cached for a maximum of 60 days in accordance with the Oura API Agreement, unless a longer retention period is required by the BAA.

Data subject rights: Individuals whose PHI is processed by Datable under a BAA retain all rights afforded to them under HIPAA, including the right to access, amend, and request an accounting of disclosures of their PHI. Requests should be directed to the covered entity, which will coordinate with Datable as required.

Subcontractors: Datable requires all subcontractors who handle PHI on our behalf to execute BAAs and to maintain HIPAA-compliant data handling practices equivalent to our own.

Enterprise Commitments

For healthcare organizations and enterprise partners that integrate Datable into clinical workflows, we make the following specific commitments:

Business Associate Agreement

Datable will execute a BAA with any covered entity or business associate that requires one. Contact us at [email protected] to request a BAA before integrating Datable into a clinical workflow.

Data Isolation

Enterprise deployments include logical data isolation to ensure that one organization's data is never accessible to another organization's users or administrators.

Audit Logs on Request

Enterprise partners can request access logs and audit trails for their organization's data at any time. Logs are retained for a minimum of six years in accordance with HIPAA requirements.

Breach Notification

In the event of a security incident affecting PHI, Datable will notify affected enterprise partners within 24 hours of discovery, and affected individuals within the timeframes required by HIPAA.

Data Portability and Deletion

Enterprise partners can request a complete export of their organization's data at any time. Upon contract termination, all PHI will be securely deleted within 30 days.

Annual Security Review

Enterprise partners receive an annual security review summary, including the results of our most recent risk assessment, penetration test, and any material changes to our security posture.

Oura Ring and Apple Health Data

Datable integrates with Oura Ring and Apple HealthKit to provide biometric context for relational health insights. The following specific commitments apply to data received from these integrations.

Oura Ring data: Biometric data received through the Oura API is used solely to provide the features described in the Datable app. It is not sold, transferred, or shared with third parties for advertising or marketing purposes. It is not used to build advertising profiles. It is cached for a maximum of 60 days. Users can revoke Oura access at any time, at which point all cached Oura data is deleted within 24 hours.

Apple HealthKit data: Data received from Apple HealthKit is used solely to provide health and wellness features within the Datable app. In compliance with Apple's HealthKit guidelines, HealthKit data is not used for advertising or marketing, is not shared with third parties without explicit user consent, and is not used for any purpose unrelated to health and fitness.

Incident Response and Breach Notification

Datable maintains a written incident response plan that is tested annually. In the event of a security incident that may involve unauthorized access to PHI, we will notify affected enterprise partners within 24 hours of discovery. We will conduct a full forensic investigation to determine the scope and nature of the incident, notify affected individuals within the timeframes required by HIPAA, report to the Department of Health and Human Services as required by the HIPAA Breach Notification Rule, and implement remediation measures to prevent recurrence.

Contact and BAA Requests

For questions about our HIPAA compliance posture, to request a Business Associate Agreement, or to report a potential security incident, please contact our Privacy and Security Team.

Datable, Inc. Privacy and Security Team

Email: [email protected]

Website: datable.me

For security incidents requiring immediate attention, please include "SECURITY INCIDENT" in the subject line. We will acknowledge receipt within 4 hours and provide a full response within 24 hours.

Copyright 2026 Datable, Inc. All rights reserved.